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We have established a multi-system electronic trading platform and advocated electronic trading. At present, over 90% of individual investors are off-site traders. Most of our branches have realized "zero" on-site trading. 5.35% of our transactions are processed through mobile phones, a figure much higher than the average industrial number of 1.4%. We constantly improve the functions of our official website and support the clients to conduct business through the web. We have sized down the floor area of our branches. We positively popularize and operate various systems such as electronic reconciliation sheets and electronic signature of contracts and other legal documents. |
| Information is transmitted to clients through SMS messages. Great reduction is achieved in the use of paper-based documents, reconciliation sheets, letters, and ink, therefore the energy consumption in the process of delivery is reduced a lot. | |
